Terms and Conditions for the Use of the eFirma Application and Website
These Terms and Conditions (hereinafter referred to as "Terms") are intended to regulate the relationship between eFirma Ltd (hereinafter referred to as "we", "us", or "eFirma") and individuals using the eFirma software platform (hereinafter referred to as "Users" or "you"). They explain the rights and obligations of both parties regarding the use of the application. Acceptance of these Terms is required for access to all functionalities of eFirma. If you do not agree to the Terms, you must discontinue using the application.
1. Company and Application Information
1.1. The eFirma application is owned by eFirma Ltd, a legal entity registered in Bulgaria under UIC 207862678, with its registered office located at Bulgaria, Sofia, Manastirski Livadi district, "Kazbek" St., Block 24.
1.2. The primary function of the application is to provide a software license for facilitating accounting processes, including document issuance and processing, financial analysis, and the ability to collaborate with accountants and/or other individuals in a shared workspace.
1.3. The application may undergo various changes and updates over time to add new features or improve existing ones.
2. Usage License and Subscription Plans
2.1. Upon successful registration and payment, the User receives a non-exclusive and non-transferable license to use the eFirma application in accordance with the selected subscription plan. This license is limited to the duration of the paid subscription.
2.2. Pricing and Subscription Plans: For up-to-date information on the pricing of our services and subscription plans, you can consult here.
2.3. After you have successfully subscribed to one of the paid plans in the eFirma application, you give your express consent, depending on the chosen plan - monthly or annual, to have amounts automatically deducted from your bank card. To process payments, we use the services of Stripe, whose terms and conditions you can read here.
2.4. In case of refusal or premature termination of the subscription, the funds are not subject to refund. No new amounts are deducted from the entered bank card. In case the subscription is renewed for the already paid period, no new payment is required.
2.5. eFirma Ltd reserves the right to update the pricing of its services at any time. Any user affected by this change will be informed through the application or via email in advance. No funds will be withdrawn from the user’s bank account without their explicit consent in the event of price increases.
3. Processing of Personal Data and Files
3.1. By accepting these Terms, you expressly agree that eFirma Ltd has the right to process the personal data and files you enter and upload into the application in accordance with Regulation (EU) 2016/679 (GDPR) on personal data protection.
3.2. All data you provide is used for service delivery through the application and to improve its functionality. You are responsible for the accuracy and legality of the provided data.
3.3 eFirmа may share certain personal data with third parties for the performance of services necessary for the operation of the application. These third parties are bound by contract to process the data only for the specific purposes for which it was shared.
3.4 We endeavor to select partners and service providers that comply with legal requirements for the protection of personal data. However, we are not responsible for violations or abuses by third parties if they use user data outside of the scope agreed with us.
4. Use of Cookies
4.1. Our website and application use cookies to store your preferences, including language settings and other parameters, that enhance the functionality and user experience.
4.2. The cookies we use are stored solely for internal purposes and are not shared with third parties. Their purpose is to ensure the smooth operation of the application and website.
5. User Responsibility
5.1. The User is fully responsible for all data and documents they enter or generate through the eFirma application. You agree to ensure compliance with the legal requirements of your jurisdiction when using the application and for the accuracy of the generated/entered documents.
5.2. The User is responsible for ensuring that the documents they provide comply with the statutory requirements of the applicable local legislation.
5.3. In case of suspicious or illegal operations conducted through the application, eFirma Ltd shall not be held liable for the consequences or legal outcomes of these actions.
6. Limitation of Liability
6.1. To the maximum extent permitted under applicable law, eFirma Ltd, its suppliers, or affiliates shall not be liable for any special, incidental, indirect, or consequential damages, including but not limited to damages resulting from data loss, lost profits, business interruption, personal injury, or loss of privacy arising from or related to the use or inability to use the application, website, or associated software and hardware.
6.2. We shall not be held responsible for damages resulting from the interaction with third-party hardware or software, regardless of whether they have been recommended by us or not.
7. Feedback and Suggestions from Users
7.1. Users have the opportunity to provide feedback, ideas, and suggestions for improving the eFirma application. These suggestions are provided voluntarily and are not subject to compensation, regardless of their value or potential benefit to the company.
7.2. We reserve the right to use these suggestions and ideas for the development and improvement of the application without any obligation to compensate the Users.
8. Sample Data and Information
8.1. Sample data shown in demonstrations, videos, and other materials related to the eFirma application are entirely generated by artificial intelligence. They are intended for demonstration purposes only.
8.2. Any accidental match between sample data and real legal entities or companies is entirely coincidental and does not legally bind these entities.
9. Changes to the Terms
9.1. eFirma Ltd reserves the right to make changes and updates to these Terms at any time. In the event of significant changes, Users will be notified through the application or via email.
9.2. The changes to the Terms take effect from the moment they are published on the application’s website. Continued use of the application after the changes implies agreement with the new Terms.
10. Termination of Subscription
10.1. The User has the right to terminate their subscription at any time, after which no further payments will be made from the entered bank card or other payment method.
10.2. To request a refund of already made payments, you must contact us through the provided contact details and state the reasons for your request. Refunds are subject to individual review.
10.3. In case the User fails to fulfill any of their obligations under the contract, eFirma Ltd may terminate the contract with immediate effect without prior notice.
11. Contact Us
11.1. If you have any questions or comments regarding these Terms or the use of the eFirma application, please contact us through the contact form on our website.
12. Prohibition of Commercial Exploitation and Reverse Engineering
12.1. The eFirma application and all related services, functionalities, and software are intended solely for personal and/or internal corporate use by Users. It is strictly forbidden to provide access to the application, copy, distribute, or otherwise commercially exploit it by third parties without prior written consent from eFirma Ltd.
12.2. Users are not permitted to decrypt, reverse compile, modify, analyze for reverse engineering purposes, or otherwise attempt to obtain the source code of the eFirma software or any component of the website, application, or other associated systems. Any attempts to violate this prohibition will be considered a violation of intellectual property rights and will be subject to legal action by eFirma Ltd in accordance with applicable law.
12.3. All rights not expressly granted to the User in these Terms are reserved by eFirma Ltd.
13. Governing Law
13.1. These Terms are governed by the applicable laws of the European Union and the Republic of Bulgaria.
13.2. In the event of a dispute, it shall be resolved by the competent courts of the Republic of Bulgaria.
13.3. If any part of these Terms is found to be unenforceable or invalid, this shall not affect the validity of the remaining provisions.